Our customer charter sits at the centre of our commitment to awesome customer service. We believe our passion for delivering first-rate customer service and our promise to live up to this pact, will bring a positive Acoda experience to you – each time, every time.
You can think of our customer charter as a set of standards that sum up what you can expect from us here at Acoda. The pact helps us focus on what we should be doing best – helping you connect better. Whether you’re talking to us about a support issue or chatting to someone from our Sales Team, you’ll be speaking to a real person, with a genuine desire to listen. We’re here to help and are committed to improving our approach in delivering: